topic Re: Opical output connection is broken in Sky Q

Opical output connection is broken

seanwells — Wed, 20 Dec 2023 13:19:53 GMT

The optical output connection on sky q box is broken. The cable will not stay connected to provide sound for my home cinema system. Most annoying.

PandJ2020 — Wed, 20 Dec 2023 13:25:07 GMT

You can contact Sky to ask for a replacement box - remember to remove your viewing card and note your recordings will be lost.

Chodley — Wed, 20 Dec 2023 14:00:10 GMT

Don't suppose your TV has an optical out?

seanwells — Wed, 20 Dec 2023 20:02:27 GMT

Yes it does. In DOLBY ATMOS. My amp doesn't support this. Sky box is in DOLBY DUGITAL and DTS

MightyQuinn — Wed, 20 Dec 2023 20:09:43 GMT

@seanwells wrote:
Yes it does. In DOLBY ATMOS. My amp doesn't support this. Sky box is in DOLBY DUGITAL and DTS

Hi @seanwells Optical does not support Dolby Atmos. It will be Dolby Digital 5.1 at best.

PandJ2020 — Wed, 20 Dec 2023 20:43:25 GMT

Presumably your amp doesn't support hdmi, but you should be able to use the optical out on the TV's instead of Q.