https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4514686#M621083 <P>we were watching something 3 days ago and the screen went black. We could hear the sound but no screen. Ever since the tv stopped working.</P> Tue, 19 Dec 2023 20:19:15 GMT Minoor 2023-12-19T20:19:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4514686#M621083 <P>we were watching something 3 days ago and the screen went black. We could hear the sound but no screen. Ever since the tv stopped working.</P> Tue, 19 Dec 2023 20:19:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4514686#M621083 Minoor 2023-12-19T20:19:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4515009#M621182 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 20 Dec 2023 10:24:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4515009#M621182 Mr+Flibbles+86 2023-12-20T10:24:23Z https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4516544#M621549 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3930446">@Minoor</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 22 Dec 2023 10:18:54 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-tv-screen-black/m-p/4516544#M621549 Lisa-P1987 2023-12-22T10:18:54Z