topic Re: Viewing card in Sky Q

Viewing card

Manda1 — Tue, 19 Dec 2023 11:50:12 GMT

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

Re: Viewing card

SKY1992bf — Tue, 19 Dec 2023 11:57:29 GMT

@Manda1 as fellow customers we can't confirm this, you would need to contact sky directly

Re: Viewing card

Invisiblename — Tue, 19 Dec 2023 12:08:33 GMT

@Manda1 wrote:
I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

I've escalated this to Sky for you - look out for a Blue chat bubble on this site which will be Sky opening a chat with you

Re: Viewing card

Mr+Flibbles+86 — Tue, 19 Dec 2023 13:04:33 GMT

Thanks for escalating this. We’ve sent an invite to @Manda1 to chat.

Re: Viewing card

Laing1 — Tue, 19 Dec 2023 13:56:31 GMT

@Manda1 wrote:

I've received my sky Q box this morning, can you confirm my viewing card has been posted out please?

@Manda1 aare you a new customer or a returning customer if you are a new customer then it is more than likely the box you received is a broadband router as the engineer will bring your Q box/es

If you are a returning customer then Sky expect you to have kept your old card so @Invisiblename has escalated ths to Sky for you

Re: Viewing card

Lisa-P1987 — Thu, 21 Dec 2023 13:55:18 GMT

We are still looking to help you @Manda1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks