https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4514106#M620953 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929313">@Sue641</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 19 Dec 2023 10:44:08 GMT Tom-W19 2023-12-19T10:44:08Z https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4513171#M620772 <P>Brand new sky q box won't turn on</P><P>Red light and blue q&nbsp; despite turning off makingnoise</P><P>Remote not working&nbsp;</P><P>Tv no signal</P> Mon, 18 Dec 2023 11:28:55 GMT https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4513171#M620772 Sue641 2023-12-18T11:28:55Z https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4514106#M620953 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929313">@Sue641</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 19 Dec 2023 10:44:08 GMT https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4514106#M620953 Tom-W19 2023-12-19T10:44:08Z https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4516010#M621420 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929313">@Sue641</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks<BR />&nbsp;</P> Thu, 21 Dec 2023 13:52:04 GMT https://helpforum.sky.com/t5/Sky-Q/Brand-new-sky-q-stuck-in-stand-by-with-blue-q/m-p/4516010#M621420 Lisa-P1987 2023-12-21T13:52:04Z