topic Re: Apple TV app problems. Unable to navigate around app in Sky Q

Apple TV app problems. Unable to navigate around app

graemeplater — Mon, 18 Dec 2023 07:32:09 GMT

Once logged onto Apple TV through sky app, It appears that my remote doesn’t work! Unable to select a programme or move around the screen.

Re: Apple TV app problems. Unable to navigate around app

Tom-W19 — Tue, 19 Dec 2023 09:59:58 GMT

Hi @graemeplater

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Apple TV app problems. Unable to navigate around app

Lisa-P1987 — Thu, 21 Dec 2023 16:48:22 GMT

We are still looking to help you @graemeplater . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks