Sky q not turning on

stuturner — Mon, 18 Dec 2023 20:20:41 GMT

New sky q box not turning on

Re: Sky q not turning on

stuturner — Mon, 18 Dec 2023 20:22:22 GMT

Just arrive after the second box doesn't want to turn on from the box ridiculous

Re: Sky q not turning on

oldfella — Mon, 18 Dec 2023 21:15:46 GMT

@stuturner wrote:

New sky q box not turning on

Hi @stuturner

First reboot the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.
Then try pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

topic Re: Sky q not turning on in Sky Q

Sky q not turning on

Re: Sky q not turning on

Re: Sky q not turning on