https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4513488#M620831 <P>Is the Q box on and plugged into HDMI 2?&nbsp; Has the Q been power cycled?</P><P>&nbsp;</P><P>If it's in a different HDMI port then change it via the TV remote or hit the Sky/Home button on the Q remote to send a CEC switch signal.</P> Mon, 18 Dec 2023 15:57:03 GMT PandJ2020 2023-12-18T15:57:03Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4513477#M620829 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000016149.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/95881iC27FCFE0894B73EB/image-size/medium?v=v2&amp;px=400" role="button" title="1000016149.jpg" alt="1000016149.jpg" /></span></P><P> </P> Mon, 18 Dec 2023 15:45:43 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4513477#M620829 Mark143 2023-12-18T15:45:43Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4513488#M620831 <P>Is the Q box on and plugged into HDMI 2?&nbsp; Has the Q been power cycled?</P><P>&nbsp;</P><P>If it's in a different HDMI port then change it via the TV remote or hit the Sky/Home button on the Q remote to send a CEC switch signal.</P> Mon, 18 Dec 2023 15:57:03 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4513488#M620831 PandJ2020 2023-12-18T15:57:03Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4514815#M621132 <P>Hi, Thanks for your suggestion, I tried that and hard reboot nothing worked it was froze in stand by, sky sent me a replacement box all working now. Have a great Christmas &amp; Happy New year.&nbsp;</P> Wed, 20 Dec 2023 00:37:42 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-main-box-wont-connect-to-tv/m-p/4514815#M621132 Mark143 2023-12-20T00:37:42Z