topic Re: Sky min box will not connect in Sky Q

Sky min box won’t work

DanielH — Fri, 09 Jun 2023 19:03:31 GMT

The box will turn on if button on the sky q box is pressed but it no longer responds to the remote control so can't change channel or use any menu. Batteries in remote have been replaced and remote will turn on the TV so believing it to be an issue with the box as opposed to the remote.

Re: Sky min box won’t work

Laing1 — Fri, 09 Jun 2023 19:10:20 GMT

@DanielH wrote:

The box will turn on if button on the sky q box is pressed but it no longer responds to the remote control so can't change channel or use any menu. Batteries in remote have been replaced and remote will turn on the TV so believing it to be an issue with the box as opposed to the remote.

@DanielH Have you tried rebooting Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.

Re: Sky min box won’t work

emmy7luca — Wed, 05 Jul 2023 06:18:04 GMT

Sky w mini box keeps glitching

Re: Sky min box will not connect

Philip25 — Mon, 18 Dec 2023 14:56:11 GMT

Mini box won't connect.
it has been re booted via main Sky Q.
re starts but then fails again.