https://helpforum.sky.com/t5/Sky-Q/Fault/m-p/4513319#M620799 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929458">@Rachael2915</a>&nbsp;wrote:<BR /> <P>Both sky boxes are saying technical fault&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929458">@Rachael2915</a>&nbsp;</P> <P>&nbsp;</P> <P>May I suggest the first thing to try is to restart your main SKY Q box :<BR /><BR />Use the remote to place it into standby mode<BR />Then remove the power to it (either switch off at mains or remove the power plug)<BR />Wait at least 30s<BR />Then re-apply the power &amp; wait for it to fully restart - this may take a few minutes.<BR /><BR />Once the main box is restarted do the same power down on the mini box.</P> Mon, 18 Dec 2023 13:41:59 GMT nigea99 2023-12-18T13:41:59Z https://helpforum.sky.com/t5/Sky-Q/Fault/m-p/4513303#M620798 <P>Both sky boxes are saying technical fault&nbsp;</P> Mon, 18 Dec 2023 13:33:40 GMT https://helpforum.sky.com/t5/Sky-Q/Fault/m-p/4513303#M620798 Rachael2915 2023-12-18T13:33:40Z https://helpforum.sky.com/t5/Sky-Q/Fault/m-p/4513319#M620799 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929458">@Rachael2915</a>&nbsp;wrote:<BR /> <P>Both sky boxes are saying technical fault&nbsp;</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929458">@Rachael2915</a>&nbsp;</P> <P>&nbsp;</P> <P>May I suggest the first thing to try is to restart your main SKY Q box :<BR /><BR />Use the remote to place it into standby mode<BR />Then remove the power to it (either switch off at mains or remove the power plug)<BR />Wait at least 30s<BR />Then re-apply the power &amp; wait for it to fully restart - this may take a few minutes.<BR /><BR />Once the main box is restarted do the same power down on the mini box.</P> Mon, 18 Dec 2023 13:41:59 GMT https://helpforum.sky.com/t5/Sky-Q/Fault/m-p/4513319#M620799 nigea99 2023-12-18T13:41:59Z