https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-problem-not-recording-pausing/m-p/4513288#M620796 <P>Sky Q box not recording + problems with pause + playback&nbsp;</P> Mon, 18 Dec 2023 13:28:49 GMT IainMacd 2023-12-18T13:28:49Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-problem-not-recording-pausing/m-p/4513288#M620796 <P>Sky Q box not recording + problems with pause + playback&nbsp;</P> Mon, 18 Dec 2023 13:28:49 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-problem-not-recording-pausing/m-p/4513288#M620796 IainMacd 2023-12-18T13:28:49Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-problem-not-recording-pausing/m-p/4513290#M620797 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929445">@IainMacd</a>&nbsp;</P> <P>Have you rebooted the main Sky Q box?&nbsp;<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button</P> <P>&nbsp;</P> Mon, 18 Dec 2023 13:29:40 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-problem-not-recording-pausing/m-p/4513290#M620797 Daniel0210 2023-12-18T13:29:40Z