https://helpforum.sky.com/t5/Sky-Q/When-watching-sky-it-kicks-us-out-or-fast-forwards-rewinds-and-shuts-the-box-down-HELP/m-p/4513218#M620787 <P>When watching sky it kicks us out, sometimes fast forwards or rewinds or shuts the box down&nbsp;</P><P>HELP</P> Mon, 18 Dec 2023 12:02:38 GMT Nia2 2023-12-18T12:02:38Z https://helpforum.sky.com/t5/Sky-Q/When-watching-sky-it-kicks-us-out-or-fast-forwards-rewinds-and-shuts-the-box-down-HELP/m-p/4513218#M620787 <P>When watching sky it kicks us out, sometimes fast forwards or rewinds or shuts the box down&nbsp;</P><P>HELP</P> Mon, 18 Dec 2023 12:02:38 GMT https://helpforum.sky.com/t5/Sky-Q/When-watching-sky-it-kicks-us-out-or-fast-forwards-rewinds-and-shuts-the-box-down-HELP/m-p/4513218#M620787 Nia2 2023-12-18T12:02:38Z https://helpforum.sky.com/t5/Sky-Q/When-watching-sky-it-kicks-us-out-or-fast-forwards-rewinds-and-shuts-the-box-down-HELP/m-p/4513236#M620791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3929365">@Nia2</a>&nbsp;</P> <P>&nbsp;</P> <P>That probably suggests a disk drive or other hardware error which will need the box replacing.</P> <P>&nbsp;</P> <P>If you do log a fault with Sky and manage to book a doorstep swap to happen this week, <STRONG>remember to retain the Viewing Card</STRONG> because you're unlikely to get a replacement for that before 2024.</P> Mon, 18 Dec 2023 12:26:09 GMT https://helpforum.sky.com/t5/Sky-Q/When-watching-sky-it-kicks-us-out-or-fast-forwards-rewinds-and-shuts-the-box-down-HELP/m-p/4513236#M620791 TimmyBGood 2023-12-18T12:26:09Z