topic Sky Q in Sky Q

Sky Q

Jane+Hoskins — Sun, 17 Dec 2023 12:38:12 GMT

We had Sky Q fitted last week. The mini box does not work

Re: Sky Q

PandJ2020 — Sun, 17 Dec 2023 13:09:02 GMT

@Jane+Hoskins wrote:
The mini box does not work

Did it 'work'?

What does 'does not work' mean, specifically? Won't power on, won't connect...?

Re: Sky Q

Laing1 — Sun, 17 Dec 2023 14:02:19 GMT

@Jane+Hoskins wrote:

We had Sky Q fitted last week. The mini box does not work

@Jane+Hoskins Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting the mini box