https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512005#M620448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2722038">@Katiewyatt</a>&nbsp;wrote:<BR /> <P>Yes we are we have just switch back to Q, Sky advised us it would work on our glass tv</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2722038">@Katiewyatt</a>&nbsp;</P> <P>&nbsp;</P> <P>In which case I think the banner you are seeing is from the TV &amp; not SKY Q so I think you need to use the TV's remote to dismiss the banner rather than Q's</P> <P>&nbsp;</P> <P>I believe a different remote might help - see this discussion:&nbsp;</P> <P><A title="SKY Q with SKY Glass" href="https://helpforum.sky.com/t5/Glass-Stream-Live/Sky-Q-and-Sky-Glass-together-problems/td-p/4409028" target="_blank" rel="noopener">SKY Q with SKY Glass</A>&nbsp;</P> Sun, 17 Dec 2023 07:14:12 GMT nigea99 2023-12-17T07:14:12Z https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4511695#M620358 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/95840iC2AF962B05AEB9FB/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P><P>How can I get rid of this on the screen, if I press back it closes the app</P> Sat, 16 Dec 2023 17:33:34 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4511695#M620358 Katiewyatt 2023-12-16T17:33:34Z https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4511798#M620386 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2722038">@Katiewyatt</a>&nbsp;</P> <P>&nbsp;</P> <P>I am afraid I can't tell but are you using SKy Q with a SKY Glass TV ?</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 16 Dec 2023 19:26:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4511798#M620386 nigea99 2023-12-16T19:26:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512001#M620445 <P>Yes we are we have just switch back to Q, Sky advised us it would work on our glass tv</P> Sun, 17 Dec 2023 07:09:24 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512001#M620445 Katiewyatt 2023-12-17T07:09:24Z https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512005#M620448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2722038">@Katiewyatt</a>&nbsp;wrote:<BR /> <P>Yes we are we have just switch back to Q, Sky advised us it would work on our glass tv</P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2722038">@Katiewyatt</a>&nbsp;</P> <P>&nbsp;</P> <P>In which case I think the banner you are seeing is from the TV &amp; not SKY Q so I think you need to use the TV's remote to dismiss the banner rather than Q's</P> <P>&nbsp;</P> <P>I believe a different remote might help - see this discussion:&nbsp;</P> <P><A title="SKY Q with SKY Glass" href="https://helpforum.sky.com/t5/Glass-Stream-Live/Sky-Q-and-Sky-Glass-together-problems/td-p/4409028" target="_blank" rel="noopener">SKY Q with SKY Glass</A>&nbsp;</P> Sun, 17 Dec 2023 07:14:12 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512005#M620448 nigea99 2023-12-17T07:14:12Z https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512006#M620449 <P>Thank you that makes sense!&nbsp;</P> Sun, 17 Dec 2023 07:15:20 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-channel-list/m-p/4512006#M620449 Katiewyatt 2023-12-17T07:15:20Z