topic Re: Sky Q box taking ages to change channel and only part recording programs in Sky Q

Sky Q box taking ages to change channel and only part recording programs

TC1106 — Sat, 16 Dec 2023 14:04:50 GMT

My sky Q box takes ages to change channel and sometimes screen just goes black. Also when recording anything it says only part recorded and when I press home button to go to recordings or tv guide sometimes there is no pictures being displayed only text

Re: Sky Q box taking ages to change channel and only part recording programs

Daniel0210 — Sat, 16 Dec 2023 14:06:24 GMT

@TC1106

First thing to try is rebooting your main Sky Q box.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Sky Q box taking ages to change channel and only part recording programs

TC1106 — Sat, 16 Dec 2023 14:08:45 GMT

Hi thanks for reply and I have already done that it helps for a short period then plays up again