topic Re: Sky q boxes in Sky Q

Sky q boxes

ShaunLive — Fri, 15 Dec 2023 10:35:32 GMT

Hi all want to have 2 sky q boxes engineer just been out and said it can't be done has we only have 1 broadband my question is that I live in granny flat and we both have separate WiFi and passwords but thu the same virgin broadband will this work

Thks

Re: Sky q boxes

Daniel0210 — Fri, 15 Dec 2023 10:45:25 GMT

@ShaunLive

It is one subscription per postal address so unless your granny flat has a separate address (as recognised by the post office) it's not possible to have a separate account.

Re: Sky q boxes

oldfella — Fri, 15 Dec 2023 10:47:03 GMT

@ShaunLive wrote:

Hi all want to have 2 sky q boxes engineer just been out and said it can't be done has we only have 1 broadband my question is that I live in granny flat and we both have separate WiFi and passwords but thu the same virgin broadband will this work

Thks

Hi @ShaunLive

Afaid you cannot have multiple accounts at the same account address.

Two accounts on same WiFi with Q wouldn't be practical.

Re: Sky q boxes

PandJ2020 — Fri, 15 Dec 2023 10:47:11 GMT

@Daniel0210 wrote:
@ShaunLive
It is one subscription per postal address so unless your granny flat has a separate address (as recognised by the post office) it's not possible to have a separate account.

Even if there's officially 2 addresses there's the other issue about sharing broadband... (2 Q's won't co-exist on the same network)

There are ways to segregate them but would be beyond a standard install and most people's technical ability.

Re: Sky q boxes

ShaunLive — Fri, 15 Dec 2023 10:47:29 GMT

They have gave me the 2 boxes the problem is the Internet

Re: Sky q boxes

nigea99 — Fri, 15 Dec 2023 10:48:33 GMT

@ShaunLive wrote:

Hi all want to have 2 sky q boxes engineer just been out and said it can't be done has we only have 1 broadband my question is that I live in granny flat and we both have separate WiFi and passwords but thu the same virgin broadband will this work

Thks

HI @ShaunLive

in addition to @Daniel0210 says about accounts

The engineer is correct regarding 2 main boxes - they are not designed to work with a single internet connection (irrespective of separate wifi)

Re: Sky q boxes

PandJ2020 — Fri, 15 Dec 2023 10:49:50 GMT

@ShaunLive wrote:
They have gave me the 2 boxes the problem is the Internet

The simplest way is to get another Internet connection installed. Not particularly cheap mind.

Purchasing network equipment and configuring VLAN's may be a step too far...

Re: Sky q boxes

nigea99 — Fri, 15 Dec 2023 10:51:55 GMT

@ShaunLive wrote:

They have gave me the 2 boxes the problem is the Internet

hi @ShaunLive

Is that a main box & a mini box ?

If that is the case the 2 boxes need to be on the same internal network

Re: Sky q boxes

ShaunLive — Fri, 15 Dec 2023 11:02:51 GMT

2 main boxs

Re: Sky q boxes

PandJ2020 — Fri, 15 Dec 2023 11:22:49 GMT

@ShaunLive wrote:
2 main boxs

...which can't be on the same network

Re: Sky q boxes

Chodley — Fri, 15 Dec 2023 11:45:19 GMT

can you get a separate mobile based internet connection?

(I think you missed a third "f" off your username by the way 😉)