topic Re: Chanel 5 in Sky Q

Chanel 5

Lottiesimone — Thu, 14 Dec 2023 19:04:52 GMT

No signal for chanel 5 or anyother 5chnls everything else ok.

Anybodg else with same issue

Re: Chanel 5

Daniel0210 — Thu, 14 Dec 2023 19:25:03 GMT

@Lottiesimone

Any error message on the screen when you try to view 105?

Re: Chanel 5

Lottiesimone — Thu, 14 Dec 2023 19:50:21 GMT

That no satalite signal its the same on all 5s bannels 5 action etc

Re: Chanel 5

Daniel0210 — Thu, 14 Dec 2023 19:51:12 GMT

@Lottiesimone wrote:

That no satalite signal its the same on all 5s bannels 5 action etc

@Lottiesimone
If a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: Chanel 5

Lottiesimone — Thu, 14 Dec 2023 20:02:49 GMT

Its only chanel 5 all other chanels work

Re: Chanel 5

Daniel0210 — Thu, 14 Dec 2023 20:04:14 GMT

@Lottiesimone

That link still applies.