topic Trouble accessing Paramount + in Sky Q

Trouble accessing Paramount +

LeeannKerr — Thu, 14 Dec 2023 12:39:52 GMT

I've not been able to access paramount plus since adding in sky cinema. I've spoken to 10 plus agents across the call centre including apps team and complaints with no one fixing problem or calling back when they said they would! I've reset the apps, done upgrade and even had to get a new box but nothing worked!' Please can someone help!

This is the message I get once I click paramount +, then log in via sky app

once QR code fixed .

Re: Trouble accessing Paramount +

Tom-W19 — Fri, 15 Dec 2023 10:15:59 GMT

Hi @LeeannKerr

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Trouble accessing Paramount +

Greenfingers001 — Sun, 17 Dec 2023 10:22:53 GMT

We are still looking to help you @LeeannKerr . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks