topic Re: Recordings not loading. in Sky Q

Recordings not loading.

dru100 — Wed, 13 Dec 2023 21:18:58 GMT

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date.

Re: Recordings not loading.

oldfella — Wed, 13 Dec 2023 21:30:15 GMT

@dru100 wrote:

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date.

Hi @dru100

If you also cannot make new recordings you may have a hard drive issue.

See the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Recordings not loading.

dru100 — Fri, 15 Dec 2023 18:49:07 GMT

Thanks. New box ordered.