topic Re: Paramount + No active subscription in Sky Q

Paramount + No active subscription

KDM13 — Fri, 15 Sep 2023 20:40:14 GMT

We have Sky Q with sky cinema but I cannot get Paramount + We did have it then it stopped working. I have followed all steps on FAQ and help, signed in and out, tried logging in on phone etc but every time I get there is no active subscription and when I try to log in it takes me to subscription page. @QSky help

Re: Paramount + No active subscription

Laing1 — Sat, 16 Sep 2023 10:32:48 GMT

@KDM13 wrote:

We have Sky Q with sky cinema but I cannot get Paramount + We did have it then it stopped working. I have followed all steps on FAQ and help, signed in and out, tried logging in on phone etc but every time I get there is no active subscription and when I try to log in it takes me to subscription page. @QSky help

@KDM13 did you follow the links in the link below explicitly

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/using-paramount-plus

Re: Paramount + No active subscription

Hanwood+roger — Wed, 13 Dec 2023 10:56:42 GMT

did you ever get this fixed? I have had the same problem for over 6 months.

Re: Paramount + No active subscription

del1976uk — Tue, 23 Apr 2024 19:24:23 GMT

Did anybody find a fix for this as I've been chatting to paramount+ customer service about this and spent an hour and a half on the phone to sky and nobody knows how to fix it