topic Re: Can’t upgrade online or on sky box in Sky Q

Can’t upgrade online or on sky box

Terri44 — Tue, 12 Dec 2023 18:21:10 GMT

Evening

trying to upgrade my sky package to the new sports package for £16 but won't let me upgrade online or on my sky box. Don't fancy ringing up and being on the phone for hours. And can't find a chat online either to speak to a human.
any ideas?

Re: Can’t upgrade online or on sky box

oldfella — Tue, 12 Dec 2023 20:13:54 GMT

@Terri44 wrote:

Evening

trying to upgrade my sky package to the new sports package for £16 but won't let me upgrade online or on my sky box. Don't fancy ringing up and being on the phone for hours. And can't find a chat online either to speak to a human.
any ideas?

Try the following link @Terri44

https://www.sky.com/tv/sports

Re: Can’t upgrade online or on sky box

Terri44 — Tue, 12 Dec 2023 20:22:22 GMT

Still doesn't work everytime I put sports in basket comes up with something went wrong try again but tried about 10'times and still nothing. It's as if they want you to ring up and spend hours on the phone. My account is rubbish really as won't let me take kids tv off our package either.

Re: Can’t upgrade online or on sky box

oldfella — Tue, 12 Dec 2023 20:33:57 GMT

@Terri44 wrote:

Still doesn't work everytime I put sports in basket comes up with something went wrong try again but tried about 10'times and still nothing. It's as if they want you to ring up and spend hours on the phone. My account is rubbish really as won't let me take kids tv off our package either.

Hi @Terri44

Certainly to remove any package it means contacting Sky.