https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507761#M619385 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924736">@Danip91</a>&nbsp;wrote:<BR /> <P>In the last 48 hours I have had to reboot my sky multiple times and keeps freezing</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924736">@Danip91</a>&nbsp;</P> <P>Assume this is your Main Q box.</P> <P>Have you tried a Network reset in the Q box menu.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router <BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> <P>&nbsp;</P> Tue, 12 Dec 2023 19:58:46 GMT oldfella 2023-12-12T19:58:46Z https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507681#M619370 <P>In the last 48 hours I have had to reboot my sky multiple times and keeps freezing</P> Tue, 12 Dec 2023 19:05:29 GMT https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507681#M619370 Danip91 2023-12-12T19:05:29Z https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507761#M619385 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924736">@Danip91</a>&nbsp;wrote:<BR /> <P>In the last 48 hours I have had to reboot my sky multiple times and keeps freezing</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924736">@Danip91</a>&nbsp;</P> <P>Assume this is your Main Q box.</P> <P>Have you tried a Network reset in the Q box menu.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router <BR />If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.<BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> <P>&nbsp;</P> Tue, 12 Dec 2023 19:58:46 GMT https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507761#M619385 oldfella 2023-12-12T19:58:46Z https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507769#M619388 <P>I've rebooted multiple times and it's been doing this since Friday. I keep following the instructions on the screen but nothing&nbsp;</P> Tue, 12 Dec 2023 20:05:24 GMT https://helpforum.sky.com/t5/Sky-Q/In-the-last-48-hours-I-have-had-to-reboot-my-sky-multiple-times-and-keeps-freezing/m-p/4507769#M619388 Selina2 2023-12-12T20:05:24Z