topic Re: Broken Remote control in Sky Q

Broken Remote control

Sharpellen — Sun, 25 Jun 2023 11:17:43 GMT

Hi, my remote control has broke so will need a new one as I can't use the sky box q now 🙁

Re: Broken Remote control

lettice — Sun, 25 Jun 2023 11:22:50 GMT

Would suggest trying to repair your Sky q remote as described in this Sky q help article;
https://www.sky.com/help/articles/fix-remote

If none of this helps, on the last page of that article, select 'I still need help' and you can order a replacement remote via the online form.

Re: Broken Remote control

Faithlyn — Tue, 12 Dec 2023 17:10:45 GMT

I need a new one poor customer service from sky

Re: Broken Remote control

Daniel0210 — Tue, 12 Dec 2023 17:13:37 GMT

@Faithlyn

Use the link from the post above yours!

(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).

Re: Broken Remote control

Faithlyn — Tue, 12 Dec 2023 17:15:16 GMT

I am not happy cbuying one when I was advised I would get one free

Re: Broken Remote control

Invisiblename — Tue, 12 Dec 2023 17:27:57 GMT

@Faithlyn wrote:
I am not happy cbuying one when I was advised I would get one free

So use the link in the post above yours then. The advice to buy one locally was just a suggestion to get you one quicker

Re: Broken Remote control

Laing1 — Tue, 12 Dec 2023 17:29:54 GMT

@Faithlyn wrote:

I am not happy cbuying one when I was advised I would get one free

@Faithlyn the link provided by @lettice leads you to requesting a free replacement remote