https://helpforum.sky.com/t5/Sky-Q/Sky-glass/m-p/4507310#M619263 <P>I have been charged but the engineer still hasn't come out! I have been given multiple dates but no one has shown up. I am not happy also capital resolve have been in contact but I don't think I should pay if I havnt been given the product!</P> Tue, 12 Dec 2023 14:25:39 GMT Harry3 2023-12-12T14:25:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-glass/m-p/4507310#M619263 <P>I have been charged but the engineer still hasn't come out! I have been given multiple dates but no one has shown up. I am not happy also capital resolve have been in contact but I don't think I should pay if I havnt been given the product!</P> Tue, 12 Dec 2023 14:25:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-glass/m-p/4507310#M619263 Harry3 2023-12-12T14:25:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-glass/m-p/4507335#M619277 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924444">@Harry3</a>&nbsp;<BR />You’re talking to fellow customers here not Sky Customer Services. You've posted in the Sky Q board but mention Sky Glass and an engineer. Engineers don't come out for Sky Glass issues. You also mention Capital Resolve who I believe are a debt recovery company so we will need the full story in order to advise.&nbsp;</P> Tue, 12 Dec 2023 14:41:12 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-glass/m-p/4507335#M619277 Daniel0210 2023-12-12T14:41:12Z