https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507013#M619224 <P>Hi are sky is not working on the tv no error code just snow. I unconnected all cables and re plugged .tried new hdmi lead. Broadband is working. Reset router and skyQ box .still snow on screen&nbsp;</P> Tue, 12 Dec 2023 10:44:15 GMT Alison1973 2023-12-12T10:44:15Z https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507013#M619224 <P>Hi are sky is not working on the tv no error code just snow. I unconnected all cables and re plugged .tried new hdmi lead. Broadband is working. Reset router and skyQ box .still snow on screen&nbsp;</P> Tue, 12 Dec 2023 10:44:15 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507013#M619224 Alison1973 2023-12-12T10:44:15Z https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507017#M619225 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3924195">@Alison1973</a>&nbsp; As you have mentioned Sky Q your post has been moved from the Glass/Stream forum as that is for a different TV system.</P> Tue, 12 Dec 2023 10:53:32 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507017#M619225 GD1 2023-12-12T10:53:32Z https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507073#M619230 <P>You usually only get snow on terrestrial analog inputs. You need to cycle through the inputs on the Tv until you get to the right HDMI input.</P><P>&nbsp;</P><P>The exception is sometimes a HDCP encryption negotiation failure (which is an HDMI security thing) can produce multicoloured snow but usually it just gives an error. If it's that, shutting everything down and restarting it, TV first, might fix it.</P> Tue, 12 Dec 2023 11:36:31 GMT https://helpforum.sky.com/t5/Sky-Q/No-signal/m-p/4507073#M619230 Chodley 2023-12-12T11:36:31Z