topic Re: Sky mini in Sky Q

Sky mini

Spraggett77 — Mon, 11 Dec 2023 13:49:33 GMT

Sky mini box not connecting to main box.

Main box is say - please ensure the correct viewing card is inserted.

Not had this issue before, box is newly replaced didn't think it had a card

Thanks

Re: Sky mini

Addie15 — Tue, 12 Dec 2023 08:25:55 GMT

Hi there, @Spraggett77. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky mini

Greenfingers001 — Thu, 14 Dec 2023 09:41:38 GMT

We are still looking to help you @Spraggett77 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks