topic Re: My recording use total weekly, so i always unplug, plug back in &?reset, this doesn’t work an... in Sky Q

My recording use total weekly, so i always unplug, plug back in &?reset, this doesn’t work any longe

BobB2 — Mon, 11 Dec 2023 14:48:24 GMT

As my weekly recordings kept failing I unplugged and reset the programmes, this worked for a while, but now they fail almost daily

Addie15 — Tue, 12 Dec 2023 08:25:22 GMT

Hi there, @BobB2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Thu, 14 Dec 2023 09:44:52 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.