topic Re: email from Sky saying about free Sky Q box installation in Sky Q

email from Sky saying about free Sky Q box installation

fergie1690 — Mon, 11 Dec 2023 20:21:18 GMT

Got the following email from Sky:-

As a valued customer, we want you to enjoy our best possible experience. Which is why you can now upgrade to Sky Q with no set‑up fees.

Plus, your TV package won’t change — we’ll just replace your current box with our latest one (which must be returned at the end of your subscription).

We have the very first original Sky+ Box. Broadband is with BT. Only on ADSL as we cannot get full fibre as we live out in the country . Top speed 0.3/0/4Mbps on a good day ;)))

So the email says ring Sky and an egineer will install new Sky Q box free of charge.

Will I loss the current recordings I have stored..(quite a few on there)...

Will the new box basically work the same as the old box so that I can just record TV shows......I would NOT be connected to Sky Broadband...or be using it to ''stream'' programmes obviously with the really crappy broadband speed we get from BT?

We have the full package of Sky Cinema...Sky Sports etc.. its around £89 a month.

If anyone could offer some advice that would be great.

Many Thanks

Glenn

Re: email from Sky saying about free Sky Q box installation

Anonymous — Mon, 11 Dec 2023 20:26:46 GMT

@fergie1690 wrote:
Got the following email from Sky:-

As a valued customer, we want you to enjoy our best possible experience. Which is why you can now upgrade to Sky Q with no set‑up fees.

Plus, your TV package won’t change — we’ll just replace your current box with our latest one (which must be returned at the end of your subscription).

We have the very first original Sky+ Box. Broadband is with BT. Only on ADSL as we cannot get full fibre as we live out in the country . Top speed 0.3/0/4Mbps on a good day ;)))

So the email says ring Sky and an egineer will install new Sky Q box free of charge.

Will I loss the current recordings I have stored..(quite a few on there)...

Will the new box basically work the same as the old box so that I can just record TV shows......I would NOT be connected to Sky Broadband...or be using it to ''stream'' programmes obviously with the really crappy broadband speed we get from BT?

We have the full package of Sky Cinema...Sky Sports etc.. its around £89 a month.

If anyone could offer some advice that would be great.
Many Thanks
Glenn

It's a no to the existing recordings as they're stored locally on your hard drive. Obviously, the apps and catchup on the Q box will be useless to yourself. I like the new interface myself but I can't see any advantage for yourself and a big disadvantage regarding the existing recordings.

Re: email from Sky saying about free Sky Q box installation

fergie1690 — Mon, 11 Dec 2023 20:30:14 GMT

Thanks Colin for your reply....guess better sticking with what I have until it kicks the bucket ;))

Re: email from Sky saying about free Sky Q box installation

nigea99 — Mon, 11 Dec 2023 21:26:28 GMT

@fergie1690

you may have already decided but you may benefit from reading some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q

Re: email from Sky saying about free Sky Q box installation

fergie1690 — Mon, 11 Dec 2023 21:32:41 GMT

Thank you very much nigea99 :))

Just read through what you posted there.

Think i will be sticking to the Sky plus for as long as I can...its simple and easy and it works....

Thank you for taking the time out to share with me 🙂

Glenn