https://helpforum.sky.com/t5/Sky-Q/Multi/m-p/4506324#M618930 <UL><LI>Dropped multiroom from my package, and agent stated packaging to return would be sent out to me. This hasn't happened. Please advise.&nbsp;</LI></UL> Mon, 11 Dec 2023 18:53:41 GMT Neil49 2023-12-11T18:53:41Z https://helpforum.sky.com/t5/Sky-Q/Multi/m-p/4506324#M618930 <UL><LI>Dropped multiroom from my package, and agent stated packaging to return would be sent out to me. This hasn't happened. Please advise.&nbsp;</LI></UL> Mon, 11 Dec 2023 18:53:41 GMT https://helpforum.sky.com/t5/Sky-Q/Multi/m-p/4506324#M618930 Neil49 2023-12-11T18:53:41Z https://helpforum.sky.com/t5/Sky-Q/Multi/m-p/4506336#M618935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3923604">@Neil49</a>&nbsp;<BR />If you’ve successfully cancelled your multiscreen subscription Sky should send out returns packaging near the end of the cancellation period, [31 days], to the address that the subscription was registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.&nbsp;</P> Mon, 11 Dec 2023 19:01:56 GMT https://helpforum.sky.com/t5/Sky-Q/Multi/m-p/4506336#M618935 Daniel0210 2023-12-11T19:01:56Z