topic SkyQ connection in Sky Q

SkyQ connection

WC67 — Mon, 11 Dec 2023 16:36:22 GMT

Hi, hope we can get some help after going round and round in circles. We are constantly having to reconnect our sky Q and sky booster to the router. Everytime we turn the TV on it comes up with 'it looks like you do not have Internet connection right now. We follow all the signposts and eventually we turn everything off/on and it may be ok until next time. This has been a sometimes situation until now, its an all the time situation. The booster is always popping out of connection too. Nothing has been moved recently so not sure what else we can do. Thanks for any input 👍

Re: SkyQ connection

Chodley — Mon, 11 Dec 2023 16:52:06 GMT

Have a look at posts 7 & 8 here

https://helpforum.sky.com/t5/Sky-Q/Sky-q-box-not-linking-with-Wi-Fi/m-p/4504698#M618552

Re: SkyQ connection

WC67 — Wed, 13 Dec 2023 14:33:00 GMT

Thank you, we did all of that, had another jiggle and it's working a treat