topic Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote. in Sky Q https://helpforum.sky.com/t5/Sky-Q/Trying-to-set-up-sky-q-I-m-at-the-sky-menu-but-the-arrow-keys-won-t-work-on-remote/m-p/4505997#M618841 <P>System says to pair the viewing card but arrow keys don't allow me to move down to the Settings menu option</P> Mon, 11 Dec 2023 14:30:22 GMT SMorg77 2023-12-11T14:30:22Z Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote. https://helpforum.sky.com/t5/Sky-Q/Trying-to-set-up-sky-q-I-m-at-the-sky-menu-but-the-arrow-keys-won-t-work-on-remote/m-p/4505997#M618841 <P>System says to pair the viewing card but arrow keys don't allow me to move down to the Settings menu option</P> Mon, 11 Dec 2023 14:30:22 GMT https://helpforum.sky.com/t5/Sky-Q/Trying-to-set-up-sky-q-I-m-at-the-sky-menu-but-the-arrow-keys-won-t-work-on-remote/m-p/4505997#M618841 SMorg77 2023-12-11T14:30:22Z Re: Trying to set up sky q - I’m at the sky menu but the arrow keys won’t work on remote. https://helpforum.sky.com/t5/Sky-Q/Trying-to-set-up-sky-q-I-m-at-the-sky-menu-but-the-arrow-keys-won-t-work-on-remote/m-p/4506007#M618843 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3923336">@SMorg77</a>&nbsp; I would try resetting your remote to revert it to an IR remote (line of sight). Hold down 7 &amp; 9 buttons until the led flashes 4 times.</P> Mon, 11 Dec 2023 14:39:54 GMT https://helpforum.sky.com/t5/Sky-Q/Trying-to-set-up-sky-q-I-m-at-the-sky-menu-but-the-arrow-keys-won-t-work-on-remote/m-p/4506007#M618843 MightyQuinn 2023-12-11T14:39:54Z