https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4505953#M618832 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921668">@Ash401</a></SPAN>. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 11 Dec 2023 14:10:24 GMT Mr+Flibbles+86 2023-12-11T14:10:24Z https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504086#M618413 <P>Hi. I've been asked to return 2 sky mini boxes but I only ever had 1. Please can you cancel the charge for the 2nd?</P> Sat, 09 Dec 2023 13:17:26 GMT https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504086#M618413 Ash401 2023-12-09T13:17:26Z https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504122#M618421 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921668">@Ash401</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.</P> Sat, 09 Dec 2023 13:39:32 GMT https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504122#M618421 caesarome 2023-12-09T13:39:32Z https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504155#M618428 <P>Thanks for escalating this. We’ve sent an invite to chat.</P> Sat, 09 Dec 2023 14:01:39 GMT https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4504155#M618428 Mr+Flibbles+86 2023-12-09T14:01:39Z https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4505953#M618832 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921668">@Ash401</a></SPAN>. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 11 Dec 2023 14:10:24 GMT https://helpforum.sky.com/t5/Sky-Q/Been-asked-to-return-2-mini-boxes-but-I-only-had-1/m-p/4505953#M618832 Mr+Flibbles+86 2023-12-11T14:10:24Z