https://helpforum.sky.com/t5/Sky-Q/Sky-box-keeps-cutting-out-while-watching-apps-Netflix-paramount-erc/m-p/4505712#M618783 <P>When watching something on one of the apps - Netflix, paramount or prime video the screen shuts down every 20 to 30 minutes and re-boots the whole system</P> Mon, 11 Dec 2023 11:21:13 GMT Shanie 2023-12-11T11:21:13Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-keeps-cutting-out-while-watching-apps-Netflix-paramount-erc/m-p/4505712#M618783 <P>When watching something on one of the apps - Netflix, paramount or prime video the screen shuts down every 20 to 30 minutes and re-boots the whole system</P> Mon, 11 Dec 2023 11:21:13 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-keeps-cutting-out-while-watching-apps-Netflix-paramount-erc/m-p/4505712#M618783 Shanie 2023-12-11T11:21:13Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-keeps-cutting-out-while-watching-apps-Netflix-paramount-erc/m-p/4506895#M619194 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3923138">@Shanie</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 12 Dec 2023 08:28:32 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-keeps-cutting-out-while-watching-apps-Netflix-paramount-erc/m-p/4506895#M619194 Addie15 2023-12-12T08:28:32Z