topic My tv picture is not visable but sound is there none other sky app,s operate either in Sky Q

My tv picture is not visable but sound is there none other sky app,s operate either

Muay+Thai — Sun, 10 Dec 2023 00:01:35 GMT

My TV picture is not visible there is sound

Sky app and nothing else operates with it

Re: My tv picture is not visable but sound is there none other sky app,s operate either

Addie15 — Mon, 11 Dec 2023 08:58:34 GMT

Hi there, @Muay+Thai. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: My tv picture is not visable but sound is there none other sky app,s operate either

Mr+Flibbles+86 — Wed, 13 Dec 2023 08:58:29 GMT

We are still looking to help you @Muay+Thai . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks