https://helpforum.sky.com/t5/Sky-Q/Faulty-Sky-Q-box/m-p/4504139#M618426 <P>My box keeps dropping out snd has to be rebooted to get the picture. This also happens if you scroll channels. The picture is fine&nbsp;</P> Sat, 09 Dec 2023 13:49:21 GMT Symondb 2023-12-09T13:49:21Z https://helpforum.sky.com/t5/Sky-Q/Faulty-Sky-Q-box/m-p/4504139#M618426 <P>My box keeps dropping out snd has to be rebooted to get the picture. This also happens if you scroll channels. The picture is fine&nbsp;</P> Sat, 09 Dec 2023 13:49:21 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-Sky-Q-box/m-p/4504139#M618426 Symondb 2023-12-09T13:49:21Z https://helpforum.sky.com/t5/Sky-Q/Faulty-Sky-Q-box/m-p/4504313#M618455 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921705">@Symondb</a>&nbsp;wrote:<BR /><P>My box keeps dropping out snd has to be rebooted to get the picture. This also happens if you scroll channels. The picture is fine&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3921705">@Symondb</a>&nbsp;</P><P>&nbsp;</P><P>Try a Reset Settings in the hidden menu.<BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press 0 0 1 Select.<BR /><BR />Scroll down to Reset<BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.<BR />After the Reset you may have to re pair your Bluetooth remote If you use one.<BR /><BR /></P> Sat, 09 Dec 2023 17:20:48 GMT https://helpforum.sky.com/t5/Sky-Q/Faulty-Sky-Q-box/m-p/4504313#M618455 Doc5907 2023-12-09T17:20:48Z