topic Re: Sky engineer didn’t turn up in Sky Q

Sky engineer didn’t turn up

Michaeljones — Sat, 09 Dec 2023 08:42:13 GMT

The Sky engineer failed to show

Re: Sky engineer didn’t turn up

Chodley — Sat, 09 Dec 2023 09:00:11 GMT

I've eacalated this to Sky. The online team on here should be able to help with that. Watch out for a blue chat bubble when you're on the forum.

Re: Sky engineer didn’t turn up

Daniel0210 — Sat, 09 Dec 2023 09:00:12 GMT

@Michaeljones
You’re talking to fellow customers here not Sky Customer Services. This forum is where customers try to help other customers.

What was the engineer coming out for? Have you called Sky for an update on your issue?

Re: Sky engineer didn’t turn up

Lisa-P1987 — Sat, 09 Dec 2023 10:35:38 GMT

Thanks for escalating this. We’ve sent @Michaeljones an invite to chat.

Re: Sky engineer didn’t turn up

Addie15 — Mon, 11 Dec 2023 10:36:01 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Sky engineer didn’t turn up

Brian163 — Thu, 19 Dec 2024 19:00:54 GMT

On 2 pre booked appointments did your engineer failed to turn up.