topic Re: SKY Mini Box - Multiscreen in Sky Q

SKY Mini Box - Multiscreen

Audi-1966 — Thu, 26 Oct 2023 19:23:53 GMT

Hi all,

I've just signed up to a multiscreen offer for 18 months for my SKY Q package. However, I'm just curious if anyone has had issues setting theirs up and if I need to buy any cables to connect the mini box to my HD TV.

Is it pretty straightforward with easy to understand instructions etc.

Also, I want to secure it on the back panel of the TV because it's wall mounted - is there a decent bracket available for the mini box and, if so, where from and approximate cost - thank you.

Kind Regards 👍

Re: SKY Mini Box - Multiscreen

MightyQuinn — Thu, 26 Oct 2023 19:35:41 GMT

Hi @Audi-1966 The HDMI cable is included in the box. As far as the wall bracket is concerned, search Amazon for "sky q mini box wall mount". Just make sure there is plenty of ventilation.

https://www.sky.com/help/articles/setting-up-sky-q

Edit: Make sure that you ordered a Mini box with your Multiscreen subscription. You don't get one by default, as people take out a Multiscreen subscription to watch on tablets, phones etc.

Re: SKY Mini Box - Multiscreen

Audi-1966 — Thu, 26 Oct 2023 19:41:06 GMT

Many thanks for the reply and the link is really helpful.

I'll look on Amazon later to see whats available and take the ventilation tip onboard 👍

Re: SKY Mini Box - Multiscreen

Audi-1966 — Sat, 28 Oct 2023 09:44:33 GMT

Just an update!

The package arrived yesterday and is basically Plug n Play, apart from pressing and holding a button on my router during set up!

Very straightforward install, and the box sits neatly on top of my TV so I'm not bothering with a mounting bracket!

Thanks for the help/advice @MultiQuinn

Re: SKY Mini Box - Multiscreen

arsenal54 — Mon, 30 Oct 2023 18:59:14 GMT

I'm wondering if I have multi screen and mini box do I need to connect my second tv to a phone line or is it connected by wi fi

Re: SKY Mini Box - Multiscreen

Laing1 — Mon, 30 Oct 2023 20:04:06 GMT

@arsenal54 wrote:

I'm wondering if I have multi screen and mini box do I need to connect my second tv to a phone line or is it connected by wi fi

@arsenal54 you do not need your mini box/second TV connected to a phone line

Re: SKY Mini Box - Multiscreen

Audi-1966 — Mon, 30 Oct 2023 20:07:34 GMT

No @arsenal54 .. just the Mini Box gets wirelessly connected to your SKY Router/SKY Q Box.

My TV isn't a smart tv and the Mini Box is very easy to set-up via wireless - plug and play as I call it!

Re: SKY Mini Box - Multiscreen

Salcab — Wed, 06 Dec 2023 20:26:15 GMT

my sky mini box has stopped working and I can't get a number anywhere to call !!!

I've tried it in another tv and nothing , it does say on the tv where the main sky box is connected the it's "connected" . When the plug is switched on the red light comes on then immediately goes off . Any ideas ? Thank you

Re: SKY Mini Box - Multiscreen

Audi-1966 — Thu, 07 Dec 2023 17:54:01 GMT

Could this be a faulty box?!

contact SKY and I'm sure they'll talk you through the steps needed or, send you out a new mini box!

Re: SKY Mini Box - Multiscreen

Salcab — Fri, 08 Dec 2023 10:38:23 GMT

Thank you @Audi-1966

i'll give them a call , I didn't have much luck last time

Re: SKY Mini Box - Multiscreen

Nelly786 — Fri, 08 Dec 2023 17:40:48 GMT

Could anyone advise setting up my sky multi room and it's not connecting to broadband router or internet?? Do I switch the internet off altogether and see that way?