topic Re: Cannot log into paramount plus in Sky Q

Cannot log into paramount plus

carol777 — Thu, 07 Dec 2023 10:43:27 GMT

I'm on sky Q. Sky keep telling me I can get paramount + free as part of my package. However when I try to log onto it it rejects either my password or e-mail. I have checked the info is correct, but even whe I tried the forgotton password option the promsed e-mail does not appear in my e-mail account. The automated 'help' just sends me round in circles. It's driving me crazy. Is the password the one for sky or something else?

Re: Cannot log into paramount plus

Invisiblename — Thu, 07 Dec 2023 11:12:41 GMT

@carol777 Have you followed these instructions?

https://helpforum.sky.com/t5/Sky-TV/How-do-I-sign-into-Paramount-with-Sky/ba-p/4124312

Re: Cannot log into paramount plus

Laing1 — Thu, 07 Dec 2023 11:43:17 GMT

@carol777 wrote:

I'm on sky Q. Sky keep telling me I can get paramount + free as part of my package. However when I try to log onto it it rejects either my password or e-mail. I have checked the info is correct, but even whe I tried the forgotton password option the promsed e-mail does not appear in my e-mail account. The automated 'help' just sends me round in circles. It's driving me crazy. Is the password the one for sky or something else?

@carol777 not sure what login details you are using but you need to create a paramount + account using an email address and password of your choosing (Sky have not set up an account for you) as per the link by @Invisiblename

Re: Cannot log into paramount plus

carol777 — Sat, 09 Dec 2023 09:05:52 GMT

Sorted now thank you. Finally got it sorted via the PC .