https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501296#M617904 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3919199">@Beth31</a>&nbsp;</P> <P>If Sky agree and arrange a doorstep box swap, where DPD deliver a replacement box and take away the faulty one, don't forget to remove the viewing card from the dodgy box.&nbsp;</P> Wed, 06 Dec 2023 16:19:36 GMT Daniel0210 2023-12-06T16:19:36Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501236#M617893 <P>Just had a power cut, I have power again but sky Q box is not working, I've rebooted the router, switched it off the mains, changed the plug to different plug hole, checked cables at the back but not getting any light on the sky Q box&nbsp;</P> Wed, 06 Dec 2023 15:31:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501236#M617893 Beth31 2023-12-06T15:31:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501290#M617902 <P>Checked the fuse?</P><P>&nbsp;</P><P>If it is completely dead then you'll have to call Sky for a replacement.</P> Wed, 06 Dec 2023 16:15:56 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501290#M617902 PandJ2020 2023-12-06T16:15:56Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501296#M617904 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3919199">@Beth31</a>&nbsp;</P> <P>If Sky agree and arrange a doorstep box swap, where DPD deliver a replacement box and take away the faulty one, don't forget to remove the viewing card from the dodgy box.&nbsp;</P> Wed, 06 Dec 2023 16:19:36 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-not-working/m-p/4501296#M617904 Daniel0210 2023-12-06T16:19:36Z