https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4499801#M617595 <P>Hi there, Rob184. &nbsp;I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 05 Dec 2023 10:30:38 GMT Addie15 2023-12-05T10:30:38Z https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4498657#M617372 <P>Recently had new qbox fitted to replace old one by sky engineer. He configured my 2 minibuses but they keep dropping out. Having yo reset them 3 or t times a week.&nbsp;</P> Mon, 04 Dec 2023 09:29:22 GMT https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4498657#M617372 Rob184 2023-12-04T09:29:22Z https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4499801#M617595 <P>Hi there, Rob184. &nbsp;I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Tue, 05 Dec 2023 10:30:38 GMT https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4499801#M617595 Addie15 2023-12-05T10:30:38Z https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4500721#M617804 <P>I spoke to a sky specialist on the phone who talked me through reconfiguring the boxes. Successfully completed. The boxes were set to eco and the Qbox to active. All set to active now.&nbsp;</P> Wed, 06 Dec 2023 08:39:44 GMT https://helpforum.sky.com/t5/Sky-Q/my-2-mini-boxes-keep-dropping-out-New-qbox-fitted-recently-by-sky-engineer/m-p/4500721#M617804 Rob184 2023-12-06T08:39:44Z