topic Re: Sky Q Box intermittent connection with Mesh System in Sky Q

Sky Q Box intermittent connection with Mesh System

JWiskin — Tue, 05 Dec 2023 10:08:24 GMT

I have a 3rd party ISP, an ORBI RBK50 router with ORBI RBS50 mesh extenders throughout the house. Everything works fine on this system (CCTV system, Ring Cameras, etc.) apart from the SKY TV.

I have placed an ORBI RBS50 mesh extender next to the SKY Q box and used an ethernet cable to hard wire SKY Q box to the system. It works fine for about 30 minutes then the TV starts to buffer and finally it stops and disconnects from internet (i have 200mbs up and down so no speed issue). When it does disconnect it then seems to effect other ORBI RBS50 mesh extenders throughout the house.

I think this is a set-up issue and have read multiple threads about DHCP Option 61 and putting the main router into 'bridge' mode but not really sure what i am doing. Any ideas?

Re: Sky Q Box intermittent connection with Mesh System

TimmyBGood — Tue, 05 Dec 2023 10:22:21 GMT

@JWiskin wrote:

I think this is a set-up issue and have read multiple threads about DHCP Option 61 and putting the main router into 'bridge' mode

Those are only relevant to using a non-Sky router with Sky Broadband.

Re: Sky Q Box intermittent connection with Mesh System

JWiskin — Tue, 05 Dec 2023 10:27:16 GMT

That puts me back to 'Square Zero'. Thanks for clarifying though as that would have caused more issues if i made those changes to my set-up.