https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499069#M617462 <P>I have received returns package which requests return of sky Q hub. But I also have reuter with cables. Do you require that returned, as not enough package included for that aswell. Also £66.00 has been deducted by you and when I tried to see online what that is for, access is restricted. Please help. Thank you.</P> Mon, 04 Dec 2023 14:53:57 GMT Deb25 2023-12-04T14:53:57Z https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499069#M617462 <P>I have received returns package which requests return of sky Q hub. But I also have reuter with cables. Do you require that returned, as not enough package included for that aswell. Also £66.00 has been deducted by you and when I tried to see online what that is for, access is restricted. Please help. Thank you.</P> Mon, 04 Dec 2023 14:53:57 GMT https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499069#M617462 Deb25 2023-12-04T14:53:57Z https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499091#M617468 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3917375">@Deb25</a>&nbsp;wrote:<BR /><P>I have received returns package which requests return of sky Q hub. But I also have reuter with cables. Do you require that returned, as not enough package included for that aswell. Also £66.00 has been deducted by you and when I tried to see online what that is for, access is restricted. Please help. Thank you.</P><HR /></BLOCKQUOTE><P>You're not talking to Sky, this is a customer helps customer forum.&nbsp; You'll need to speak with Sky direct to answer account specific questions.&nbsp; I'll escalate this for you so that they open an online chat with you.</P> Mon, 04 Dec 2023 15:14:05 GMT https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499091#M617468 Invisiblename 2023-12-04T15:14:05Z https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499145#M617480 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3917375">@Deb25</a></SPAN> &nbsp;an invite to chat.</P> Mon, 04 Dec 2023 15:53:49 GMT https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4499145#M617480 Lisa-P1987 2023-12-04T15:53:49Z https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4501258#M617898 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Wed, 06 Dec 2023 15:52:44 GMT https://helpforum.sky.com/t5/Sky-Q/2-queries-1-for-billing-1-for-returns/m-p/4501258#M617898 Mr+Flibbles+86 2023-12-06T15:52:44Z