topic Re: When recording the programs sky tv messes up in Sky Q

When recording the programs sky tv messes up

GC1980 — Fri, 01 Dec 2023 17:26:46 GMT

My sky box always shows it's recording a program even when it's not and when actually recording something and I try changing channels it says' technical fault ' I need to reset sky to get it going again , having to do this a few times a day

Re: When recording the programs sky tv messes up

Lisa-P1987 — Sat, 02 Dec 2023 09:55:19 GMT

Hi there @GC1980 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: When recording the programs sky tv messes up

Lisa-P1987 — Mon, 04 Dec 2023 10:26:32 GMT

We are still looking to help you @GC1980 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks