topic Nothing on screen and can’t change the channels, have tried switching everything off and back on, al in Sky Q https://helpforum.sky.com/t5/Sky-Q/Nothing-on-screen-and-can-t-change-the-channels-have-tried-switching-everything-off-and-back-on-al/m-p/4497449#M617087 <P>Nothing on screen, sky and tv switched off, reset and all the cables in tact, sky is stuck on radio 2 channel with nothing showing on screen, tried changing channel but couldn't. Any suggestions please?&nbsp;</P> Sat, 02 Dec 2023 18:59:56 GMT Marge 2023-12-02T18:59:56Z Nothing on screen and can’t change the channels, have tried switching everything off and back on, al https://helpforum.sky.com/t5/Sky-Q/Nothing-on-screen-and-can-t-change-the-channels-have-tried-switching-everything-off-and-back-on-al/m-p/4497449#M617087 <P>Nothing on screen, sky and tv switched off, reset and all the cables in tact, sky is stuck on radio 2 channel with nothing showing on screen, tried changing channel but couldn't. Any suggestions please?&nbsp;</P> Sat, 02 Dec 2023 18:59:56 GMT https://helpforum.sky.com/t5/Sky-Q/Nothing-on-screen-and-can-t-change-the-channels-have-tried-switching-everything-off-and-back-on-al/m-p/4497449#M617087 Marge 2023-12-02T18:59:56Z Re: Nothing on screen and can’t change the channels, have tried switching everything off and back... https://helpforum.sky.com/t5/Sky-Q/Nothing-on-screen-and-can-t-change-the-channels-have-tried-switching-everything-off-and-back-on-al/m-p/4497802#M617178 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3916072">@Marge</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 03 Dec 2023 11:00:53 GMT https://helpforum.sky.com/t5/Sky-Q/Nothing-on-screen-and-can-t-change-the-channels-have-tried-switching-everything-off-and-back-on-al/m-p/4497802#M617178 Lisa-P1987 2023-12-03T11:00:53Z