https://helpforum.sky.com/t5/Sky-Q/Tv-not-working/m-p/4497035#M616980 <P>If it's a new box then that would indicate the issue is elsewhere?</P><P>&nbsp;</P><P>What do you mean by 'lost connection' and 'can't control anything'?</P><P>&nbsp;</P><P>Issue with remote?</P> Sat, 02 Dec 2023 11:46:17 GMT PandJ2020 2023-12-02T11:46:17Z https://helpforum.sky.com/t5/Sky-Q/Tv-not-working/m-p/4497017#M616978 <P>This is twice in 24hrs and it's a new sky a box. It's lost connection and is stuck and I can't control anything. I've done all the rebooting recommended and it's still doing. I left in plugged over night as it did it last night. I managed to reset all this morning and now it's doing it again. My sky mini box is all fine it's just my sky q box not working.&nbsp;</P> Sat, 02 Dec 2023 11:20:59 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-not-working/m-p/4497017#M616978 Hoadsters 2023-12-02T11:20:59Z https://helpforum.sky.com/t5/Sky-Q/Tv-not-working/m-p/4497035#M616980 <P>If it's a new box then that would indicate the issue is elsewhere?</P><P>&nbsp;</P><P>What do you mean by 'lost connection' and 'can't control anything'?</P><P>&nbsp;</P><P>Issue with remote?</P> Sat, 02 Dec 2023 11:46:17 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-not-working/m-p/4497035#M616980 PandJ2020 2023-12-02T11:46:17Z