topic Re: Problems with hard drive in Sky Q https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496079#M616802 <P>Assume that's "live TV" rather than a special interest channel. <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>&nbsp;</P><P>I've escalated this one, box likely needs replacing but they can help diagnose. Watch out for a blue chat bubble.</P> Fri, 01 Dec 2023 11:04:59 GMT Chodley 2023-12-01T11:04:59Z Problems with hard drive https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496076#M616801 <P>I cannot access my recordings, or download any thing, also when I'm in love tv and the back button doesn't work and it tells me there is a problem with my hard drive. When I go into settings it tells me that I shouldn't touch anything without talking to a engineer&nbsp;</P> Fri, 01 Dec 2023 11:01:11 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496076#M616801 Liz38 2023-12-01T11:01:11Z Re: Problems with hard drive https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496079#M616802 <P>Assume that's "live TV" rather than a special interest channel. <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P><P>&nbsp;</P><P>I've escalated this one, box likely needs replacing but they can help diagnose. Watch out for a blue chat bubble.</P> Fri, 01 Dec 2023 11:04:59 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496079#M616802 Chodley 2023-12-01T11:04:59Z Re: Problems with hard drive https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496092#M616803 <P>Thanks for escalating this. We’ve sent an invite to chat.</P> Fri, 01 Dec 2023 11:20:07 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4496092#M616803 Mr+Flibbles+86 2023-12-01T11:20:07Z Re: Problems with hard drive https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4497878#M617195 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3914890">@Liz38</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Sun, 03 Dec 2023 12:01:32 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-hard-drive/m-p/4497878#M617195 Lisa-P1987 2023-12-03T12:01:32Z