topic In recordings on Sky Q box it keeps saying please wait in Sky Q

In recordings on Sky Q box it keeps saying please wait

Darren173 — Thu, 30 Nov 2023 19:15:24 GMT

When I try and go into recordings it says please wait and never changes. I have switched the box on and off again and even done a software update and reset but still the same?

Re: In recordings on Sky Q box it keeps saying please wait

dhorwell — Thu, 30 Nov 2023 19:49:18 GMT

Just came here to check as my Sky Q says "unavailable" for recordings. Looks like we have a similar issue...

Re: In recordings on Sky Q box it keeps saying please wait

oldfella — Thu, 30 Nov 2023 20:04:36 GMT

@Darren173 wrote:

When I try and go into recordings it says please wait and never changes. I have switched the box on and off again and even done a software update and reset but still the same?

Hi @Darren173

@dhorwell

If you also cannot make new Recordings it looks like you have have a hard drive issue.

See following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: In recordings on Sky Q box it keeps saying please wait

dhorwell — Thu, 30 Nov 2023 20:15:40 GMT

It's managing to pause live TV so I'm guessing the drive is OK. I'll reboot it all tomorrow and see. Thx for the comments.