topic Re: Cancel cinema in Sky Q

Cancel cinema

Ann431 — Wed, 29 Nov 2023 20:05:08 GMT

I want to cancel sky cinema please

Re: Cancel cinema

oldfella — Wed, 29 Nov 2023 20:10:39 GMT

@Ann431 wrote:
I want to cancel sky cinema please

Hi @Ann431

Afraid you are not contacting Sky directly here as this is a customer forum.
See the following help link

https://www.sky.com/help/articles/cancel-sky-tv

Re: Cancel cinema

Ann431 — Wed, 29 Nov 2023 20:10:44 GMT

I had 2 free months cinema now I would like to cancel it please

Re: Cancel cinema

Daniel0210 — Wed, 29 Nov 2023 20:11:09 GMT

@Ann431
You’re not talking to Sky Customer Services on here. This forum is where customers try to help each other.

To remove part of your TV package you will need to contact Sky and give the appropriate 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.