topic Removing SKY Q and replacing with Broadband Fibre? in Sky Q

Removing SKY Q and replacing with Broadband Fibre?

johnjpauljohnpaul — Wed, 29 Nov 2023 13:59:33 GMT

I now have broadband fibre to the front door. So I want to get rid of my SKY Saterlitte dish and replace it with it with SKY broadband...

What do I do? IS there a phone number I'm meant to ring to get this done?

A help desk?

Thanks if anyone knows..

Cheers John

Re: Removing SKY Q and replacing with Broadband Fibre?

TimmyBGood — Thu, 30 Nov 2023 10:41:29 GMT

@johnjpauljohnpaul

Your broadband has never arrived by Sky satellite dish.

If you mean you want to replace satellite television with a Sky television streaming service, you should be able to order either Sky Glass or Sky Stream through the Sky website.

Re: Removing SKY Q and replacing with Broadband Fibre?

Chodley — Thu, 30 Nov 2023 10:37:07 GMT

And bear in mind, the Stream service is quite different from Q. Go and take a look in the Glass/Stream forum.

Re: Removing SKY Q and replacing with Broadband Fibre?

TimmyBGood — Thu, 30 Nov 2023 10:47:34 GMT

@johnjpauljohnpaul wrote:

I now have broadband fibre to the front door.

Also note that Sky can supply FTTP over the national Openreach network, but not where the 'fibre to the front door' has been laid by another supplier