topic Re: Can’t get Paramount plus on mini boxes in Sky Q

Can’t get Paramount plus on mini boxes

AJOHNT — Thu, 07 Sep 2023 19:54:12 GMT

Paramount plus works fine on my main sky q box but can't get it on my 2 mini boxes. No app tried refreshing but still no paramount app. Gone on the sky cinema section clicked the paramount plus section and it says sorry there are currently no programmes of this type available.

can anyone help?

Re: Can’t get Paramount plus on mini boxes

Lisa-P1987 — Fri, 08 Sep 2023 08:46:37 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Can’t get Paramount plus on mini boxes

AJOHNT — Fri, 08 Sep 2023 20:20:49 GMT

All sorted now thank you

Re: Can’t get Paramount plus on mini boxes

Dirtybeats — Sat, 09 Sep 2023 12:39:49 GMT

How was this resolved. Have same issue of not being able to watch Paramount apart from on main Sky Q box. Thanks.

Re: Can’t get Paramount plus on mini boxes

AJOHNT — Sat, 09 Sep 2023 15:57:57 GMT

You need to update software version. Go on settings then down to system info. Click the software version a setup icon will appear next to it click on that then update. Box will restart might have to wait few hours for app to appear once it's been updated

Re: Can’t get Paramount plus on mini boxes

Addie15 — Sun, 10 Sep 2023 13:18:46 GMT

Update-We are closing this session after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Can’t get Paramount plus on mini boxes

DebDBakingNurse — Sat, 11 Nov 2023 17:07:47 GMT

I have the same problem. Sky Q upgrade- after many hoops to jump through - finally got paramount+ on main box. Not able to get it on mini box. Following the advice on here( software update attempted), message on mini box - software update unsuccessful -

Re: Can’t get Paramount plus on mini boxes

DebDBakingNurse — Sat, 11 Nov 2023 17:30:41 GMT

Tried software ware update again.

Turned everything off, left it for 5 minutes. Turned it all back on.

Error message : Sorry this app is unavailable, try again later! ( Through on demand)🙄

Error message : Sorry, there are currently no programmes of this type available! ( Through Sky cinema - which we have)🙄

Works fine on main box

Re: Can’t get Paramount plus on mini boxes

Arose1 — Wed, 29 Nov 2023 11:34:12 GMT

I am having the same issue on stream. Any idea how I can fix this? Really tempted to cancel my subscription over this. New customer.

Re: Can’t get Paramount plus on mini boxes

wenzleeroxy — Sun, 05 May 2024 11:11:56 GMT

I got a link to say I can have free paramount with my sky package but I cannot get into it when I try input my email and password

Re: Can’t get Paramount plus on mini boxes

JoMark02 — Wed, 19 Mar 2025 20:53:45 GMT

I am encountering similar problem paramount + working on main sky box plus one mini box. Not working on second mini box looking for a sign in. All settings up to date. Any ideas?