Mini box issue

S+Aley — Tue, 28 Nov 2023 19:18:51 GMT

Hi, I can't get my mini box working, I have plugged in the hdmi to the to and box and we have power. When I first power up the box I get a red light for a couple of seconds. I have also tried the reset button on the back but then the red light just stays in?

Re: Mini box issue

oldfella — Tue, 28 Nov 2023 19:30:08 GMT

@S+Aley wrote:

Hi, I can't get my mini box working, I have plugged in the hdmi to the to and box and we have power. When I first power up the box I get a red light for a couple of seconds. I have also tried the reset button on the back but then the red light just stays in?

Hi @S+Aley

Have you tried try pressing the Standby button (Amber led) on the front of the Q box.

If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

topic Re: Mini box issue in Sky Q

Mini box issue

Re: Mini box issue